1.800.848.8163 (North America) or E-mail

Travel Tips (Phone Numbers)

Custom Regulations | Health |Money | Emergency Phone Numbers |Public Holidays| Weather| Useful Addresses

Emergency Telephone Numbers

1240: Phone Directory Assistance
112: Carabinieri's service
113: Emergency Police Help
115: the Fire Department
116: A.C.I.(Italian Automobile Club) - for road side assistance
118: for Medical Emergencies
176: International Inquires

Public Telephones

Public telephones are available throughout Italy. Either local or international calls require the use of a phone card (Carta Telefonica) which may be purchased at any newsstand, tobacco shop or "bar" (coffee shop).

Postal Service

Mail can be addressed c/o Post Office by adding "FERMO POSTA" after the name of the town. The addressee can claim mail at the Central Post Office upon identification by passport.

Post Offices are generally open from 8.00 a.m. - 1.30/2.00 p.m. from Monday to Friday, Saturday 8.00-11.45 a.m. Some counters (e.g. registered mail, telegrams, etc.) have different hours and in the main cities they may also open in the afternoon. Information about postal services can be obtained by dialling 160. Stamps (francobolli) can be obtained in any post office and any appointed tobacconist.

Long Distance Calls

Both local and long distance calls require the proper area code before dialling the number.

For example, to place a call within Rome you must dial 06 + phone number.
To call Rome from Florence: 06 + phone number.
To call Florence from Rome: 055 + phone number.
When calling a cellular phone, drop the zero of the area code, ex: 397 + phone number of the cellular.
To call USA or Canada from Italy: 001 + area code + phone number.

Country Direct Service

From phones in major cities, to connect to a long distance service, dial:
US
1721011 for AT&T
1721022 for MCI
1721877 for US Sprint

CANADA
can be reached by dialing 1721001

The numbers above work for:Rome, Milan, Florence, Naples, Venezia, Torino, Catania, Vicenza, Livorno, Olbia, Bologna, Brindisi, Cosenza, Formia, Genova, Latina, Padova, Palermo, Perugia, Pescara, Pordenone, Pisa, and Trieste.
When calling from pay telephones, just insert the prepaid card. You automatically reach an operator in the country of destination, avoiding all language difficulty.